Cancellation policy

Some items in our store may be offered to you as a subscription or a pre-order. This cancellation policy lays out how you can change or cancel these kinds of purchases.
Subscriptions
When you purchase a subscription you'll receive repeat deliveries. These are shipped every month and can be cancelled 1 day before the 6th of each month.
Your payment details will be stored securely and you'll be charged for each of these deliveries, unless you choose to pay in advance.
Subscriptions may auto-renew at the end of their duration. If you don't want to renew a subscription you can cancel it. 
If you want to change your subscription, you must do this 5 days prior to the 6th of the month. Your order confirmation emails have links to your order. You can also manage your subscription from from the, My Subscriptions page on The Woodland Hare website. 
See our returns policy for more details on returns and refunds.
Pre-orders
When you purchase a pre-order, you are buying an out-of-stock or soon-to-be-available product not yet in inventory. We may collect full payment or a partial deposit at checkout, store your payment method, then fulfill and charge the full or remaining payment at a future date.
You can cancel a partially paid pre-order order that has not yet been fulfilled. If the order has been fulfilled, then you can't cancel the order, and refunds will not be given as these boxes are created for the buyer when purchased.